Woolworths Financial Services / ABSA Bank - COMMUNICATE WITH EACH OTHER DON'T HARASS THE CLIENT

My purse was ****** in August, I reported the matter the same day and blocked my cards, unfortunately not before they had managed to access my Credit Card. The absolute frustration I've had over the last month trying to deal with ABSA/Woolworths Financial Services has left me with high blood pressure. Not only have I as the client had to constantly request feedback but I keep getting harassed by them advising that my "account is in excess" - OF COURSE THE ACCOUNT IS IN EXCESS - YOU LET THE ********** EXCEED MY CREDIT LIMIT and the lack of communication between departments is absolutely SHOCKING.