1 reviews | Active since Mar 2009
WOOLWORTHS FINANCIAL SERVICES A JOKE
Woolworths Financial Services called me offering me a store & credit card, I decided it sounded like a good idea as I only shop at Woolworths. After spending 30 mins on the call with the agent who informed me that all calls are recorded, my application was approved. I was asked to e-mail a copy of my ID document as well as my proof of income which was done. Upon calling them to enquire about the application I was informed by one of the supervisors that my application had expired due to the fact that documents that I mailed through could not be traced due to a system error. The only way to rectify the problem was by me re-applying for the cards which after spending another 30 mins on the phone I did. I was informed by the agent that did the application for the second time that both cards were approved however I need to mail through my documents again as well as call them on the 20th of Nov to get final approval. Upon calling I was informed that my application was withdrawn a 2nd time due to agent error & the only way to rectify the problem was to apply for a 3rd time. No supervisor available to take my call. Stick to Groceries Woolworths & leave the financial part to the Banks.
