Woolworths Financial Services

Woolworths account. I have had my account since 2008 in all the years that I have had this account. I always kept my account in good standing. I have never claimed for anything with my insurance with Woolworths. Due to Covid. I unfortunately was one of the lucky few that were RETRENCHED, I discovered that I could ask Woolworths for assistance with the Retrenchement benefit on my account. They in turn Turned around and said that I was not permanently employed. But when I was paying my account every month with the money from my employer it was not an issue. Point is I have been paying insurance with WOOLWORTHS FINACIAL SERVICES for over 10years, without fail every month in the one year where I changed jobs got retrenched for being LAST IN FIRST OUT. They pulled some lousy clause and could not help me.

I claimed in October of 2020 and after months of calling and sending emails. I GOT feedback in March 2021. After being sent from pillar to post. driving to their shop at Carnival Mall getting no help. Calling their call center getting no help. Then they must rather refund me all the insurance I paid them for all these years since it clearly is not beneficial to me as their customer.

Your ***-***.