Woolworths Financial POOR Services.

Today I'm writing a negative review on Woolworths Financial 'Poor' Services. My continued frustration is regarding a WW store card which was approved couple of months ago. I haven't made significant purchases on the same. Without any warning WFS blocked my store card for NO apparent reason. When you call them the line is so terribly bad that you need to guess what the other person is saying on the other hand. If that is not enough, there are absolutely no consistency whatsoever at WW. I have received 3 different emails addresses to whom I must send my proof of income and ID document. Luckily the last person gave me the CORRECT email address. My last reference number I received reads as follows: ***. None of the staff members I have spoken to could done anything significantly to my frustration. They could not even give me a satisfactory explanation for blocking my store card with a ZERO balance. What irritates me is the fact that WW did not act professional and informed me about the fact that they have blocked my store card for this or that reason. I had to go through the embarrassment of purchasing a few things and only to find out at the point of sale that my card was blocked. According to my understanding and common sense, which WW has a clear lack of, once your account has been approved, you as the card holder is a party to that account and needs to be informed (it's your right), of any changes that affects the same. In this instance WW showed their unprofessional and "we don't care" side and just blocked my store card. I might be mistaken, but I was always under the impression that WW aim is to deliver a outstanding service. Clearly something has changed..... .