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Patricia M

1 reviews | Active since Aug 2022

02 Aug 2022, 14:35

Woolworths False adverti*****ts and poor service

False adverti*****t and poor service

Yesterday morning 1st August 2022 I've placed my order online for collection today 2nd August 2022 . My order was successfully and paid for. Today I' was supposed to collect it from Woolworths Northcliff at 14h00 . At 13h30 on my way there I called to check if my order is ready cause I don't want to wait. I got told that the order has been cancelled because they are out of stock but they didn't bother to call or send me a message. When I ask they then said the store manager will call me. While I'm typing this message out of frustration Martin the store manager called me at 15h45 to say he's sorry they are out of stock and they are going to cancel my order.

I then asked what about my petrol and time wasted driving to store only to be told that they are out of stock.

In June 2022 I placed an order for collection at Woolworths Northcliff for collections. When I received the invoice the prices were inflated they charged R199.per chicken instead of R99.00 when query it they aplogies and promise to refund me my R200 cause I bought 2 chickens. I had to fight and wait for more than a month to be refunded.

Woolworths online should be cancelled

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