1 reviews | Active since Oct 2019
Woolworths Fails Again - more bad customer service
Woolworths cashiers should not be so nonchalant, dismissive and roll their eyes at customers for some irritation or other, since they are in the business of customer care that pays their salaries.
A Woolworths Rosebank Mall cashier, namely, Ms. Memory K (says on the receipt), was such cavalier, nonchalant cashier, rolling her eyes (probably thought I did not spot it, and may thus deny it) because had delayed presenting a shopping bag, and just callously pushed the item I had purchased aside, mind you it was food, to boot. I did not like that one bit. It has happened before. For a retailer that had a rodent spotted at one of its stores prancing all over food items in a fridge recently, the customer service should not be so slack and dismissive of the customer. Anyway, the date of the purchase was: May 25, 2023. Time: 15h08. Transaction: 88702. Store Code: 3088. Till #4. OP NO. ***
Woolworths CEO and top management, tackle this customer service slackness which has become a norm at especially the Rosebank Mall store. Hey Enzo.
When the cashier sought gainful employment, I am certain she promised to give outstanding service to customers. And now? The less said the better.
Thanks for nothing Woolworths.
