Woolworths failing to hold on to their word

<p>hi, i have been getting constant sms's from woolworths tell me to pay R195. now when i opened the acc i requested them to debit my acc for the installments. the first month everything went well. on the 24 june i have available fund which woolworths deducted from my acc. i now this cause i shows on my bank acc statement and my woolworths acc as well. i even confirmed with a consult who advised me that me acc was up to date. i also confirmed with a supervisor and staff member at the johannesburg branch. but i still get this message, which the consultant at the call centre advised that there must be a mistake. i recently got a call from their finance department tell me to make a payment of 217 saying that the funds bounced. she didnt seem to be interested in what i had to say as she kept on asking me when will i make the payment. i told them that i will not pay cause they debited my acc and it is showing on the woolworths statement and their system.</p> <p> </p> <p>i sent them an email two weeks ago and no one has even bothered to give me feedback.</p> <p> </p> <p>if i know that this company were ****** i would have never joined them</p>