Woolworths eventually got it right almost 8 months later and to drop the ball with Bad attitude.

AFTER 8 Months of waiting for a store card. I have 3 cards delivered at 3 different stores far apart. And I'm forced to collect all. I went to one in cresta the staff at customer services were all "off sick" which is understandable during these times... But the attitude of the manager was terrible. To tell a customer" so what must I do because I dont have the keys?" I understand the pressure and stress when one of your own is sick. I work in the frontline of a Huge company I have never been home for lockdown but customer service and relationships are the core to any business. We are all anxious and frustrated but let's not treat customers like it's their fault or rather that they have no sympathy. Each and every one of us is feeling it. But that's not an excuse to lash out on your customers.