Woolworths Eastgate poor service from staff and management.

I went to Woolworths on Friday 29th Black Friday to shop for my kids and the service I got was horrid! When I got to the till point I gave clear instruction to make a split payment using cash and my Woolworths account then the cashier rang everything on my Woolworths account. She realised that she made a mistake then voided tge sale with a superviser/manager who did not even have the decency to greet me let alone intervene and explain anything. After all this the cashier then told me that the credit would be reversed into my Woolworths account in 24hrs and she will keep the clothes for me since she made a mistake. I agreed and went on my way and even decided to wait an extra day just incase. I returned to the store on Sunday the 1st and I was told that actually the reversal would only reflect after 7days and ontop of that I wouldn't get the clothes I wanted to buy on special anymore. Now I ended up purchasing things on normal price, using cash instead of my account so EVERYTHING was an inconvenience. A manager was called to assist me, I ended up having to leave my details for the manager to escalate the matter and get back to me and I GOT NO ASSISTANCE WHATSOEVER! No one contacted me and no credit in my account. I am so appalled by the poor quality service from Woolworths. It is not something I had expected from Woolworths.