Woolworths

On 7 December 2020 I purchased clothing online and a date for delivery on 18 December 2020 between 10h00 to 13h00 was given to me. I especially took few hours from my busy work schedule to be available when the items arrive. Up yo now nothing has been delivered. I phoned the customer service line and even sent a email without getting any positive response. My email was ignored and the lady on the helpline could not even trace where my parcel is. She eventually gave me a tracking number ( leaving iy to me to do her work) and I found oud that the pacel was in Johannesburg on 11 December 2020 to be dispatched. I tried contactoing DSV who is the courier service Woolworths use without any response. The dont even answer their phonelines.

Woolworths thereforvare becoming one of the worst shops in Service Delivery.

I want my parcel for which I paid but am still waiting for.

I will advise all to stop making use of Woolworths as I actually do have the power to influence big numbers of people as the service you receive is pathetic.