WOOLWORTHS

I have app**** for a loan acc with Woolworths,

Firstly I struggled to get someone to help me. No one could tell me for more than two weeks if the loan was approved.

I finally received the loan payment on 8 October. I received my first statement on 12 Oct stating that I need to pay R3460 which included the initiation fee of R1204. According to my agreement, I only have to pay R2252 a month. When I went on the Woolworths App I know suddenly have to pay R4880. I spoke to a lady at the financial dept but she can not explain why the amount on my statement and the amount on the app has an R1420 difference.