Woolworths Double Debit on On-line Purchases

I made an on-line purchase at Woolworths on the 9th of August. Woolworths then debited my account for the full R209. This included the delivery fee.

Then again on the 14th of August 2021, Woolworths debited again R184 from my bank account. I have NOT made another on-line purchase.

The transaction for R184 went through at about midnight on my account – suspicious.

This is the 3-4th time that this has happened in a year and I always have to make reversal.

I have phoned my bank and they have said they cannot help me but I was phone Woolworths to get the money back. The last time this happened, it took Woolworths TWO weeks to refund me.

I have e-mailed the information to Woolworths. I would like my money back immediately from Woolworths. There is obviously a flaw in the Woolworths online system.

If you do this to a 100,000 on-line customers, how much interest does Woolworths make then???