Woolworths, don't offer a service if you can't deliver...literrally!

I am really upset with the Woolworths, they let me purchase online and then didn't have the decency to tell me when my item was out of stock! I purchased a coat online and paid for it, when delivery day, they only delivered the other goods I had bought. They never sent me an email to say what was happening, only that the order "will be split into more than one delivery". I think this further misled me into thinking the order was still going to be delivered. If your brand is not ready to sell online leave it to the professionals! Don't offer a service if you can't deliver!