woolworths doing 4 credit checks because of their error

very disappointed. i keep getting calls from woolworths to offer me an increase in my credit and to offer me a credit card. i finally decide im going to do it. i got approved on both.

i then try completee the application and i get told they captured the information wrong, which i dont understand how you do that if im a customer with woolworths,

the problem that i have is that instead of 2 credit checks being done now 4 have been done.

i was in the process of doing a loan with fnb which was approved, butr since the 2 extra enquiries were done within 3 days of each other it dropped my score hugely and has now caused a decline This is not acceptable a credit check is valid for 40 days.

These 2 enquires need to be removed off of my transunion credit report immediately.

I have disputed this with transunion and expect woolworths to do the same as this was not my error but your error.