WOOLWORTHS DOESNT HAVE QUALITY CUSTOMER SERVICE ANYMORE

I had purchased 2 items at different stores however lost the receipt. So I went to canal walk to return the dresses 1 of them which was purchased at that particular. I was ignored by the 2 ladies which were on duty supposed superviser and manager. My money was good enough when they stuff was bought but when I requested for it to be refunded to a gift card I was given the run around not communicated to just standing 15mins waiting to find out what the problem is. I had called customer service which is also a joke telling me my complaint was sent to the store on the 24.11.23 and it would take 3 days for the store manager to make contact with me regarding my complaint. Up until today I have been calling customer service asking them whta is happening with no response. The ladies at canal walk customer services were Norma and Jaydene on duty. It's sickening the type of service I received at the store I shop most of the time there but refused to support them again cannot believe a store with such high standards treats a customer in this manner. I have witnessed many people returning things without being cross questioned etc. I am done with this pathetic store and wont be purchasing ever again there. WOOLWORTHS DOESNT EVEN HAVE QUALITY CUSTOMER SERVICE ANYMORE. It's the 29.11.23 and I still havent received a call from the store