WOOLWORTHS DISPUTE IGNORED BY WOOLWORTHS

On approximately the 12th June 2019 I was contacted by Woolworths ***** Department with regards to irregular transactions on my card which was immediately stopped. A Woolworths Dispute Form was submitted to Woolworths on the 13th June 2019. During a recent call with their Credit Collection Bureau I was advised that there was no record of any ***** having been committed on the card. After approximately 10 emails written to Woolworths I have still not had any feedback from them regarding this with the exception of them sending the Dispute Form to me. In the latest correspondence from the Head of the ***** Department they stated ‘we truly regret the inconvenience and this matter will be looked into”.