Woolworths disgusting service

I'm really unhappy with the way woolworths deals with clients and their disputes.

I previously had an issue where I was told that I could shop online with a temp card.... Only for that to be false andfor the transaction to decline online and funds were debited.

I was then told that I would need to wait till I receive my physical card in order to purchase online.

I received my card about two weeks ago and today I tried purchasing online but guess what? The same **** happened... Transaction declines and funds are debited from my account?

I called the customer service department and was asked to hold.... And the line dropped. I called again only for an agent to answer me without taking any information from me to check my account... But just told me that the funds were not taken and will be reversed.

So when will it be reversed? Why am I unable to shop online? Why is the service so ridiculous?

You have an unhappy client that regrets joining woolworths...

Would I recommend woolworths to anyone else? No!

Get your **** together..

Worse part is they don't compensate you for the inconvenience nor do they call to apologize.