Woolworths Disappoints

<p>I called Woolworths this morning on 086 50 20 05 to make the Very Simple request that my rewards vouchers NOT be sent to my home address (which Woolworths have spelt incorrectly- it's a miracle if I receive it). The first time I got through after pressing Aaaaalllll the necessary options, only to hear I do connect and that the consultant deliberately cuts the call (maybe she hadn't had her morning coffee yet...). Again I call and go through Aaalllll the options a second time. This time the person deigns to speak to me. I answer what feels like 120 security questions. Only to be told I need to be transferred to another department. Again I explained what my request is (to Benjamin). Again I am told I have to be transferred. I was then put on hold for so long that I had to terminate the call. Really Woolworths??? I am a good customer. This inefficiency I would have associated with Telkom or Eskom. Your standards have dropped - and I still was unable to make the request!!!</p>