Woolworths delivery woes!!

Placed an order on Sunday and paid for delivery for Monday. I was not able to be home on Monday, so I called in on Momday to notify them that I need my order delivered on Thursday.

The consultant I spoke to told me that they won't be able to get the message to the courier company in time tor them to cancel my delivery and that It will take 48hrs for them to receive the change in delivery date. On Wednesday, someone called me from Woolworths but it went to voice-mail because their number is recognized as spam on my phone.

I called Woolworths back on Wednesday to make arrangements for Thursday, they told me again that it will take another 48hrs to get the message to the couriers( In 2024, Woolworths is still using pegions to deliver messages 😞)!!! I called back on Thursday and Friday, and 4 days later past my delivery date, I still don't have confirmation of when I will get my items delivered!!! I fail to even describe this horrible non-service!!!