WOOLWORTHS DELAY TACTICS TO CLOSE OFF CUSTOMERS ACCOUNTS!

I paid off all the accounts i had with Woolworths and asked to close them but was told to wait for 24hrs even after i had sent POP and had paid the other 2 at the store. They claimed they had not received the payments and even after those 24hrs i should send a request to close the account.

I dont get why it is so hard to close an account than to open one.