Woolworths Decline Standard Bank Rewards Program

Dear Woolworths<br> <br> I was at your Canal Walk store on Tuesday afternoon between 17h30-18h00 on 6 May.<br> I've been wanting to make use of the Standard Bank UCount Woolworths offer whereby I could redeem my UCount points at Woolworths between 1-10 May. Refer to the attached communication received by Standard Bank to inform me of this offer.<br> There I was standing with my trolley filled with items, as I had UCount points to the value of R2 262 and wanted to spend it all at your store.<br> However, your cashier informed me that this offer is nonsense and so frustrating, as your store have issues with using the Standard Bank UCount card as form of payment. I assured her that I have confirmed twice with Standard bank yesterday and today if I can use my UCount card as form of payment at Woolworths and they have confirmed that all is in order. I requested your cashier to at least try and swipe my card, but she refused to do this, as she said it is time consuming and since this offer came out on 1 May, none of the customer's UCount cards have been working in your store. <br> I have logged this complaint now 3 times to your Customer Service department without getting a response from them. <br> <br>