Woolworths Deceased estates- No response

Good day

I am very dissapointed in Woolworths.

My mum was a loyal customer for many years and subsequently passed away on 13th March 2021 due to Covid related complications.

I am aware she had card balance protection and have been trying to reach your office's since March regarding clearing the balance on her account, I have sent all her documents as proof that she is deceased and nobody comes back to me,the Call centre has not been helpful and I also went to your store on 17th April but they could not reach your officers. I can be reached on *** for further contact on this matter.

Please treat it as urgent.

Regards Zaheer Ebrahim