Woolworths dash is ****!!!

Very disappointed with woolworths dash downloaded the app, placed an order and 30 minutes after the scheduled time had elapsed, I called their call centre and was told the order was on hold. Was asked to hold while this was checked and about 7 minutes later, the call was cut. I called back only to be told that the store had closed early and my order would not be fulfilled. According to them, I was contacted and informed of this but I wouldn't have had to call them if I was. Very disappointed as woolworths is generally my grocer of choice. Not used to this type of service and the app is already gone. So much for convenience!