Woolworths Dash – Definitely Not Dashing to Fulfill Orders

I am writing to express my disappointment with the recent experience I had with your Woolworths Dash service. On 1st Feb 2025, I placed an order at 14:15, and despite waiting for an hour and twenty minutes, the order status remained as "Placed."

This delay has caused significant inconvenience and frustration. Given the prompt service I have received from competitors like Checkers 60, I had expected a similar level of efficiency from Woolworths Dash.

I request that you look into this matter and provide an explanation for the delay. Additionally, I would appreciate any measures that can be taken to ensure such issues do not occur in the future.

Thank you for your attention to this matter. I look forward to your prompt response.