Woolworths Dash

I decide to try the Woolworths Dash service and placed an order. Despite goods being in stock when I placed the order they were not there when the order was picked. The shopper made no attempt to phone me to ask about replacements despite having to provide two telephone numbers when ordering. Messages were sent on the app which when I eventually spotted them I rep**** but it was obviously too late despite being at least 20 minutes before the goods were handed over to the driver. I find it strange that the goods were selected over 30 minutes prior to delivery commencing and wonder where they were kept, particularly the items that came from a fridge. I then received a notification that the order was on its way. On checking the tracking I noticed the driver was heading in the opposite direction. I then found that multiple deliveries are done by the drivers. This meant that my order was sitting on the back seat of his car for about 25 minutes in 30 degrees.

Clearly Woolworths have not spent any time thinking through their delivery service and are a pale comparison to the Checkers 60/60 service.