Woolworths customer service is shocking!!!

I app**** for a Woolworths credit card 1 month ago. Woolworths initially stated i qualified and i needed to send through the necessary documentation which i did. Upon me following up a few days later, they stated i still have outstanding documents. I then resent the outstanding documents again to them. Once again after not hearing from Woolworths, i called them to find out what is going on. They then tell me my application is with Management and is under review (don't know if this is the correct language they used). I then sent an email the next day where i received an automated message that they would contact me within 72 hours. Well guess what, to my surprise, nobody contacted me. A week later (today - 20/04/2021) i once again called their call centre number. The lady took my ID number to check the progress of my application and then stated due to my initial application being older than 30 days, my application has expired.

To state that their service sucks is an understatement, they never get back to you, and due to their incompetence my application has expired. Well this experience has taught me not to do any more business with Woolworths, their service has really gone down over the years. I won't be supporting their retail stores either going forward. WOOLWORTHS, YOU SUCK!!!