WOOLWORTHS CUSTOMER SERVICE A SHAME AND AHALF

I started receiving sms'es to pay for a woolies credit card i never owned. I then approached woolworths store, the galleria branch - they then put me on the line to their credit card division call centre. I was assisted by Steven Appollis, who asked me to submit an affidavit and ID and other docs and until today I have been following up with him for 3 months from the 18th of May, and there has been no reply on his mails.

I have gone back to the woolies store numerously and every time I am put on the call centre and all to no avail. I am upset, I need this issue resolved, I need someone to offer me some decent level of customer service, something different then being re-qued to 5 different people every time I call. This exercise is both frustrating and expensive.

I do not owe woolworths for a credit card, I am not not even owning a clothing account with them.

Woolworths I am asking for contact with regards to this matter. Steven Appollis has all my details

Thank you.