WOOLWORTHS - CUSTOMER SERVICE

Dear Woolworths<br> I asked a manager at the Woolworths Finance Department to look at my request for an increase in my limit.<br> (via mail - [Email Removed]<br> They asked me to send very personal documents like my bank statements and payslips.<br> I did this on 11 March 2016 - After numerous e-mails and no replies or feedback I got upset and wrote a mail regarding how I feel about the customer service. I was then told early April that the increase was declined.<br> My payslip and bank statements proved otherwise - To this day I believed Management never looked at my documents. I do not have judgements or defaults but was declined. After numerous requests even on facebook that a manager please call me I was once again ignored. Is this the type of customer service that Woolworths provide? I will never feel the same about Woolworths again. I have noticed that they do not deem to respond to Hellopeter reports as well. A whole 40 + pages since last year April later..... I will now spread my story on my facebook page and get responses from Customers feeling the same way. Since WW feel they do not have to call a customer.