NR
Nicky R

1 reviews | Active since Apr 2017

20 Apr 2017, 14:15

Woolworths customer service

<p>Hi, went into Woolworths Vincent Park the other day to return two pairs of the exact sandle that has broken. One was given as a gift in December to me, and the other one in January, as they went on sale at Woolworths every year summer sale that they have. One pair snapped two weeks ago, and the other a week ago. When explaining this whole story to the cusotmer service, they told me I need a slip for them to reimburse me. I explained very nicely to the lady, they were a gift, and I unfortunately when getting a gift from someone I dont ask for the slip, and expecially not when it is bought from woolworths due to the quality woollworths sells. I was then explained that nothing can be done, as I dont have slip, so I politley told the lady, she can therefore throw the two pairs of sandles into the dustpin behind her, as they are of no use to me. Funny thing is, I had a pair of summer sandles on which were bought from Pick N Pay clothing, which are almost a year old, and nothing has happend to them, maybe the lady needed to take these and place it on the shelf for people to buy quality. Very annoyed for the service from a qulaity store, and for me thinking Woolworths has great quality and service, which was not shown on Tuesday. Thanks once again Woollworths, I will be shopping at other cheaper stores for quality brands</p>

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