WOOLWORTHS Credit Cards

Woolworths Credit Card is a complete **** has they have no idea how to activate the new card. You receive the welcome letter with the Credit Card which says you can activate the card by calling their call centre 0861.... to then be told for NEW cards you have to visit a store. Firstly, this is very inconvenient as it’s not the normal food store down the road. Secondly, the staff at the store are not trained on the process...so you end up spending most of the time back on the call with the call centre, but this time at the store. You then have to wait as the store emails a copy of your ID to the call centre... I waited for a few attempts whilst email addresses were called out and written down. The Woolworths employee the disappears to find a computer with an email...only to return much later to go through the process all again as the call centre can’t confirm receipt of the email!!! Honestly, Woolworths, you shyness ashamed to launch a product with no set procedures that are understood by your stores. Complete arrogance that your brand is that strong that customers will run around your incompetence