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carohiggy C

1 reviews | Active since May 2017

09 Apr 2020, 16:08

Woolworths Credit Card Replacement Fee after THEFT is Victim Blaming

My house was burgled a couple of weeks ago. My bag was ******, complete with my Woolworths store card and credit card.

Two horrific incidents with Woolworths :

1. First off, it took 2 days to block the credit card. There are no FAQs on how to do this, no direct phone number to block card, and then I was pushed towards ABSA bank to phone the number and block the card.

2. They want to charge me a replacement card fee. I get it. However, when I told nedbank about my ****** cards they said they would reverse the charges if I bring in the police report. Woolworths won't reverse the charges, despite the fact that IT WAS NOT MY FAULT. Nothing like making a victim feel SH*T by basically blaming them for having their cards ******.

Whatever you do - DO not get a Woolworths Credit Card. It's done through Absa anyway, and they are unsupportive when it comes to theft, replacements etc. Anyway, Woolworths generates enough plastic to **** an entire species, so it's best you don't get anymore "plastic" from them.

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