KM
Karen M

1 reviews | Active since Jul 2017

05 Nov 2018, 13:33

Woolworths Credit card division ****************

In October 2012,I under went debt review. My Woolworths Credit was one of the companies being paid. As per the court order, Woolworths Credit card division submitted an amount of R 8000. The distribution agency which distributed payments monthly to all my creditors paid to Eastonberry on behalf of Woolworths. Eastonberry were appointed by Woolworths to collect the payment. On 2 February Eastonberry even refunded me R147 as I over paid. Now Woolworths credit card without even phoning me to ask any details, handed me over to some atrocious legal company called Brooks Luyt. Brook****y ( Cindy Gumede) phoned me in May, saying Woolworths card being handed over. I explained and emailed at documents etc. Then zero response from them. She said she will contact Woolworths. Now suddenly in October I receive from Brook****y legal notice and SMS of summons. First, why did Woolworths hand me over to Brooksluyt as this card being paid ( an even a bit refunded), and why do Woolworths use Brooksluyt, as since they recontacted me in October with legal notice etc, I keep emailing Brooksluyt, both Cindy Gumede and Mr S Govender there and only once the rep**** to say they will check. Meanwhile Brooksluyt keep sending me the SMS about summons. Woolworths I hold responsible for all this. I have a medical condition, and this undue stress is not good. Woolworths should know they appointed some company Eastonberry to collect their monthly payments. I am disgusted with this, and I won't sit back and just take this.

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