Woolworths credit card by ABSA - horrific service and high ***** susceptibility

Woolworths credit card backed by ABSA has horrific service. To cut a long story short you guys have more ***** on your credit cards than any other bank. Even the call centre says that they experiencing very high call volumes. What a way to manage your services. My new card was delivered to the WRONG BRANCH due to call centre's pathetic service AND ***** division's service desk also gives poor service. Both of my cards were stopped instead of just the one and spoke to a manager days ago in the ***** division and have still not heard back from him on any of my complains!!!! Am ready to shut my account.