Woolworths Credit Card

Dear Woolworths, I have effectively stopped trying to call your credit card department as not one single person is able to assist me with even the most basic of enquiries.

Firstly your telephone system is **** as my call gets disconnected as soon as im being transferred from one department to the next. VERY FRUSTRATING AT SAY THE VERY LEAST. RATING 1 OUT OF 10

Secondly, no one can assist me with changing my default personal card information as the Woolies app does not allow me to change / update my new personal bank card in order to make a payment on my account. All staff seems to be dumb struck when im explaining the very basic assistance i require, and then seemingly transfers me to another department, which leads to me being cut off as a result of the very poor telephone system you are making use of. RATING 1 OUT OF 10

Lastly i have given up all hope to register my Black Credit card with your online version of my account in order to make payments and to view transactional info. RATING 1 OUT OF 10

Note: You staff needs URGENT TRAINING on how to perform the most basic of functions, not even mentioning more medium to advanced enquiries.

Im so disappointed that i will rather phone my banker to assist me to with obtaining a credit card with my own bank and ditch this card.