Woolworths Credit Card

I am absolutely shocked with Woolworths and expect more from such a large institution. I app**** for a credit card online, I received a SMS I was provisionally approved, then I receive another SMS saying I've been declined, I have tried numerous times, e-mailing and calling telling your staff somewhere there is an error as there is no affordability issues and if they can please escalate this, I have been ignored and I keep getting told I can't afford it. I then took the time to e-mail Woolworths this morning, but quite honestly if this is the way you treat your clients then perhaps I should take it as a sign and use another financial institution.