woolworths credit card

A month ago i got a Woolworths Credit Card. Last week Friday the card was declined. I have made numerous phone calls and went to store, and i have received the following excuses - account number on card does not match my ID, card not FICA'd (but i have used the card about 10 times), takes 7 days to FICA, wrong account has been FICA'd will have to FICA for the 3rd time, did not receive proof of address from me (found proof of address in file at store), proof of address not received when faxed, faxed again will take a few more days, forwarded to \other\" department - out of their hands, will take a few more days, etc. etc etc.<br> complaint been \"escalated\" twice?? <br> I get the impression that staff ***********, could not be bothered, basically giving me every excuse in the book.<br> Most recent phone call guy tells me they don't know how to sort problem out!!!<br> And Woolworths PLEASE DON'T send me an automated reply to this complaint saying that \"we have received complaint and will give it our utmost attention\" save it.<br> "