Woolworths cosmetic nightmare Mohamed Saleh

After recently being served by the best Elizabeth Arden cosmetics lady from Woolworths Clearwater, Phumzile.I needed to swap a foundation colour. The team in Sandton where more interested in talking to each other and when I got upset because they where not understanding me I asked to speak to the manager. This was a palaver, oh he swiftly came to the counter and said he would not assist me as I was rude to his staff and I must get to customer service or I wouldn’t be able to swap my foundation. His name Mohamed Saleh, was belligerent and proceeded to refuse to hear anything more. It’s truly amazing when a cosmetic manager is able to act as the owner. What upset me most is that the Woolworths staff at Clearwater told me SKU swaps could be done at any till point! I only drove to the Sandton branch as they where the only store that had my colour. Now I get why they are fully stocked. Who would want to have a manager that acts like that. I have heard from a few friends that they too hate the cosmetic section in the Woolworths Sandton branch. He didn’t know what circumstance I was in that day. He had no clue why, it’s a joke when you are encountered with staff that firstly speak about you in a language you don’t understand then make a joke about you when you get upset because you feel put on a spot. We won’t be going there any time at all. I don’t have to shop at Woolworths, I choose to for its 98% of the time awesome service. If this is not a priority anymore then I got the message. Never again.