MR
Moira R

1 reviews | Active since May 2016

27 Jan 2021, 09:45

WOOLWORTHS continues to disappoint!

Woolworths Customer Service and Online Shopping = Exceptionally poor.

Empty promises with zero daily difference.

Woolworths owes me money!!! For over a month of back and forth emails (which costs me more in terms of time and money) - all I receive is an automated email promising a response within 72 hours. And then nothing.

I would urge all those that shop at Woolworths to do the following:

Warning to all Woolworths Customers!!!

Check your till slips meticulously - Specials more than often ring up at normal prices.

Do NOT use Woolworths online shopping - whilst you are charged for your entire shopping list - you receive incorrect products and no refund for weeks and weeks.

Beware of using a Woolworths Credit Card - monies are deducted for online shopping that was never processed.

Customer Service is non existent when they owe you money.

Customer is charged interest on money Woolworths owes them.

Woolworths continues to disappoint. With a continuous decline in the quality of their customer service. The only daily difference is that they waste my time and money.

Shop elsewhere if possible.

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