Woolworths complaint - unacceptable response

Last week I bought schnitzels but to my surprise the schnitzels was bar-b-que flavour. This was absolutely horrible and it was not clearly marked that it was a different flavour. I had to order in and throw these schnitzels away as my family did not like it all.

I am used to Woolworths high standards but this product is lacking to say the least and the fact that it was not clearly marked did not impress me at all. It was an absolute waste of money!!

I advised Woolworths by sending an email to ********** (Reference number ********** 4- ********** 84) but only received a response that they will take it up with their supplier. This is absolutely unacceptable being a regular Woolworths client. Our dinner cost me twice as much due to Woorlworth's product not being marked clearly. They did not even offer to reimburse my expense which product was bought on my Woolworths card.