Woolworths Coffee Shop

The service at the restaurant area is terrible. ( As opposed to the great service in the retail area and the Food Department) There appears to be no system or effective management. On Saturday we had to get up and look for someone to take our order. We ordered 2 coffees - one large, one small, sweetners, two croissants - one with marmalade and one with jam. After a long wait we got two large coffees and no sweetners. The waitress was reluctant to correct the order. The croissants finally arrived after we asked the manager to follow up where they were and one came without jam. Two people were requested to bring the jam and we were then told that the jam was finished! We had to ask for the bill and this came without a pencil. Really not good enough Woolworths!!