Woolworths clothing online - very disappointed

I don't have time to go shopping for winter clothes for my 4 daughters. i thus took some time in the evenings and carefully put a Woolworths order together online for winter clothes. i spent more than R5000 on the order. I did this to save myself some time and for the convenience of not dragging 4 girls/toddlers and a baby to the mall! i was notified that it would be a split delivery of which i received the first box rather quickly. the second box just never showed up. i finally called on the 10th of May and they promised same day delivery before 5pm that same day. i called the 13th of May twice of which they were going to give me feedback because my delivery could not be located. i called again for the 4th time this morning (15 May) since I sttill had NO feedback on my order! at the moment, i am still waiting for feedback... and wondering - would it not have been better to just force myself into a shopping mall and despite the huge effort, just buy what i need from various other shops!