Woolworths chicken

At 19h00 today (1 July 2022) I went to buy a chicken at Woolworths Plattekloof Village Centre in Cape Town. I asked for a specific chicken that was nicely browned. When the person assisting me lifted the chicken it seemed from my side of the counter as if the tail was missing. I asked him just to check if the tail was there. He has already put the chicken in a bag and looked into the bag without taking the chicken out of the bag and assured me that the tail was there. When I got home and opened the bag, I found that the tail was indeed not there. We are paying R100 for a chicken at Woolworths right now and I really think this is not on...