WOOLWORTHS - Check your till slips - EVERYTIME

The ongoing problem of customers having to double check their Woolworths till slips is very real, disappointing and frustrating. REAL - as the till slip is incorrect 90% of the time (irrespective of the store visited) DISAPPOINTING - after years of feeding back the problem remains unchanged FRUSTRATING - extra time spent checking till slips as Woolworths cannot get it right; cashiers do not know what current specials or prices should be - so they first need to check on the shelf or call a manager - all this at the inconvenience of the customer waiting for their refund

It really doesn't matter which branch - it is a generic problem - which Woolworths does not seem to be trying to improve.

Sunday 30 January 2020 - I needed to wait at the food counter - for someone to refund the almost R 250 owed as various specials had not been deducted as advertised.

I then went to country road purchased my items and huge mistake - I did not check the till slip immediately in store. At home - I realised a hand towel that was clearly marked as R 149 rang up as R 200. I had bought two of these and therefor paid R 100 more than I should have.

The time and inconvenience is completely unacceptable to their loyal customers. What is worse is the attitude of some of the employees working at tills. They hardly ever apologise for the inconvenience and seem to think they are doing you a favour by processing the refund. In fact, customers such as myself, are doing Woolworths a favour by continously feeding back - however Woolworths does not seem to use this feedback as a means to improve their service.