WOOLWORTHS CHAARGE FOR ITEMS THEY DON'T SUPPLY AND IGNOR COMPLAINTS

<p>I purchace online from Woolworths on a regular basis, but lately they have been giving very dissappointing service. They are famous for their "specials" but 2 items and get R 20.00 off etc, however whenever you try to buy "2 items" they only ever have 1 to supply and charge you the full price. However lately, they like to charge for items, that you never receive. If you phone in to complain you can go through numerous phone calls where you will eventually get promised that a credit will be passed. Well, that's all it is an empty promise. You never get to see that credit! So instead try emailing your problem. At least then you have it all in writing.......well so what they don't even bother to reply to you. According to my pruchase history I'm suppossed to VIP status with Woolworths. I have no idea what that means to them if they cannot even botheer to address a problem. They are *****ing money from their concumers. What can we do? How do we get them to stop charging for items they don't supply? As far as I'm aware this is *****. If they ***** so much as R20.00 a day from each of their customers can you imagine how much profit they are making from *********** their consumers?</p>