Woolworths Centurion Mall - 12 April 2022 Tuesday 18:30

I had the worst experience ever , not the first time experiencing such bad service there. The staff at Woolworths Clothing are very rude and they don’t know what a customer is… whether I’m in my work uniform or in casual clothes, they are rude. My first incident was when I went to do shopping in my casual clothes , she didn’t greet me, she was the whole time staring on the system chatting to her colleague and laughing. The recent one was 12 April, I thought they would have changed their behaviour towards customers regardless uniform or casual clothes. A customer is a customer.. I was assisted by Katlego at the exchange department, she didn’t greet also chatting to her colleagues who were behind her, I took out my card, made the transaction and she didn’t she thank you continued chatting to her colleagues… what is Woolworths teaching their staff? Where has the customer service gone to? This is ridiculous and disappointing. I’m disgusted by the attitude of Woolworths Clothing staff in all departments there. They are pathetic!!! I actually go there cos it’s the closest to my work and my place but now I will not go there anymore, I would rather travel far knowing that I will receive good service.