AF
Ana F

1 reviews | Active since Oct 2011

26 Aug 2016, 09:44

Woolworths Card Account Bullying

<p>This month I paid my Woolworths account 10 days late, and it was R87.88 short. I take responsibility for both the lateness and for not having realised I was paying less than the minimum required payment. But I am left speechless by the extent of the harassment - for there really is no other word for it - that I have been subjected to since I missed the due date for the payment.</p> <p>Not only have I received countless smses telling me that my payment of 533.08 is overdue and needs to be paid urgently (which is technically an incorrect amount since they simply add the outstanding R87.88 to the forthcoming month's payment which is only due on 5 September), but yesterday I received an email from Nation-Wide 'Recovery' Services demanding that I pay my overdue amount immediately. And then today I receive an sms with the following message: WOOLIES HAS NOTIFIED ALL THREE REGISTERED CREDIT BUREAUS WE USE OF THE NON-PAYMENT OF YOUR STORE CARD ACCOUNT. PLEASE PAY URGENTLY. And I remind you that this all pertains to an overdue amount of R87.88!</p> <p>I have been a Woolies account holder for probably about 20 years but I do not accept being bul****, harassed and treated like a ******** by your over-zealous and aggressive accounts department. So, Woolies, you now have my payment. I will also be closing my account as soon as possible and not doing business with you any longer. </p>

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