Woolworths can do better than that

I have suffered the worst trauma with Woolies these past few days. I thought applying for a store card would make my life easier but it has actually been such an unpleasant experience, even the store manger commented that I should just close the card.

So, my store card application was approved and I was granted credit. Woolworths allows for a temporary virtual card so you can use while waiting for the physical card. Using this card has been a nightmare. One minute it’s working, the next minute I have groceries turned back because the card has been blocked. You call the service centre and they unblock it after waiting a very long time on the phone to get the card unblocked. I went through this process more then twice. Today after spending one hour thirty minutes in the store because my card was “unlinked “ I had to turn back all the groceries again coz the person who was assisting us on the phone hanged up.

Had I known how bad this experience was going to, I honestly would have never gotten the Woolworths store card. It’s such a headache and I think they should stop offering the option of using a temporary card if it’s going to be so tedious and stressing to utilise .