Woolworths call center agents are rude and ***********

I have never ever experienced such *********** and very reluctant agents who go out of their way to make sure my query is not resolved. If they are not calling me and hanging up as soon as I answer the call they just won't get to the bottom of my issue. I highly doubt that their calls are recorded for quality purposes because their conduct on calls is very appalling.

This morning I get a call from the usual number +*** regarding my account (ID#***) and the agent refused to answer my question and he hung up on me. I've written and email to wfs national and I'm still waiting for response. This is the 2nd time I'm writing on hello Peter regarding Woolworths and to this day I have not received a call.

I never thought Woolworths as a whole can be so unprofessional😡