Woolworths Brits Mall *********** staff

Since the beginning of my application for a Woolworths account I had trouble! It has been 5 months now and I still didn't receive any communication about my store card. Several times I went to Brits Mall to collect my card as my SMS said by 21 September I can collect it, they pull up their shoulders and can't help me I have to wait for my SMS. I was using my temporary card number as reference for my payments for 3months now and every month there is a problem because they don't receive my money, when I call the Woolworths Finance Service they say they did receive it and they will adhere the payment on the system. This month, the email, SMS and Whatsapp communication says my card has been suspended because they are not receiving my money! I don't even have my card!! I went again ( with proof of payments etc.) to Brits Mall this week and the lady with a stink attitute assisted me because the manager was "busy" and couldn't see me. She called another lady to assist me but in their language they spoke to each other and then the lady came to see me but copied every word I said with chewing a chappy so ugly and not even looking at me. She yelled to the first lady to call someone on the phone, which she did with no solution to my problem. I said that I'm going to close my account because this has been THE worst service I have ever received from anyone and the lady clapped her hands at me while smiling! How rude! I will not recommend this bussiness to anyone, worst service ever!