Woolworths bad service

Hello Peter,

I have just learnt that Woolworths has since put me on credit bureau last year June 2019 due to none payments and short and late monthly installment payment. however, i have been paying now and my account is up to date. i have since asked them to clear my name on the credit listing but they are refusing to do so and their statement is there's nothing they can do. please see below email from them.

"Dear Miss Matolweni Woolworths *** Thank you for your e-mail. We confirm that your account reflects up to date. As for the June 2019 profile, we are not allowed to change that, that will remain due to none,short and late payments. For queries email us at ***. Kind regards Carmen Hansby Account Management Services Woolworths Financial Services"